Meet Marc Flores

PRINCIPAL

SEACOAST ELITE MANAGEMENT

Marc is a seasoned Operations manager with over 22 years of experience focused in Operations, Customer Service, Client Management and Community Development with a proven record of meeting client objectives in budgeting, revenue generation, compliance, marketing, branding and NOI (net operating income). 

 

As an advocate for senior living, Marc decided to make a permanent move to healthcare in 2004 and has enjoyed being an instrumental part in making the retirement years for our seniors the most memorable of their lives. 

 

Marc’s compassion for senior living stems from years of volunteer work for the literacy council for seniors, mission work at his church and an overall passion to help others. 

 

Marc’s experience in operations and focus on customer service has enabled him to consistently exceed company objectives. Marc engages a team leadership approach inviting all associates within the company to utilize their unique gifts and to share a mission of excellence that is “lived” each and every day.  His desire to make each day for our residents a memorable one is his vision for success.

Marc began his career as a senior operations manager for ICT Group in Langhorne PA and has held both Regional and Corporate Director positions for companies such as AOL-Time Warner, American Express and Dimark/Harte-Hanks Corporation.

 

This experience combined with his passion for serving seniors lead him to accomplished leadership roles in skilled nursing, assisted living, and memory care including the successful turnaround of multiple underperforming communities and the development of new senior living communities.

 

As the current Principle at SeaCoast Elite Management, LLC, Marc is instrumental in coordinating and developing new community growth as well as insuring the existing clients obtain the metrics necessary to support quality growth, care and management.

Marc currently holds a Florida Nursing Home Administrator license and is involved in a number of public and private organizations including the Literacy Council in Florida and is a 11-year member of FALA and FHCA.  In addition, he holds a bachelors degree in International Business Marketing Management as well as both a Bachelors degree and Masters degree from South University in Savannah Georgia.

 

Marc is currently seeking his Doctoral degree in Public Health and certification in Risk Management and is a strong advocate for our seniors.